The BSB20120 Certificate II in Workplace Skills encompasses the skills and knowledge needed for entry-level business positions and has been designed for those who do not have previous work experience. 

Your training will focus on: 

  • How to communicate in the workplace
  • How to participate in health and safety processes
  • How to work effectively in the chosen stream of business, could include:
    • Self-management
    • Technology
    • Working with others

AST auspices this qualification to secondary schools so their teachers can deliver to secondary school students as part of their VET studies.

There are no specific job roles for this qualification.

Assessment may consist of

  • written answers to questions
  • role plays
  • holistic assessment

Evidence may be 

  • written 
  • audio recordings
  • video recordings
  • observation
  • Zoom recording
  • interview
  • documents

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.

The BSB20120 Certificate II in Workplace Skills consists of 10 units:

  • 5 core units
  • 5 elective units

Elective units will vary depending on consultation with industry.

Core units include:

BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environments
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others

 

This qualification is offered to secondary schools on a fee-for-service basis, where a fee is charged for each individual student’s enrolment.

Please contact us for the current year’s auspicing fees.

I never had any problems communication with my trainer and they were always helpful and supportive! Thank you for believing in me but most importantly helping me believe in myself!

Course participant Crystall

Access Skills Training was the best experience for me, and the best thing that I could have done.

Course Participant Kylie

Completed Cert IV in Disability with AST online, trainers were extremely helpful and the online portal was easy to navigate. Would highly recommend AST.

Course Participant Emma

Thoroughly enjoyed completing my cert 3 and 4 in disability with AST, and am now working in a very rewarding career.

Course Participant Joanne
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