The ACM20121 Certificate II in Animal Care describes the skills and knowledge for general job roles in supporting and caring for domestic animals, including dogs, cats and rodents. Care includes animal hygiene routines and feeding, watering and providing general health assistance to domestic animals.

This certificate reflects the role of new animal care workers. Workers will undertake routine tasks under supervision.

Your training will focus on: 

  • How to complete animal care hygiene routines
  • How to assist in the health care of animals
  • Understanding workplace health and safety and environmentally sustainable work practices
  • What working in the animal care industry looks like

AST auspices this qualification to secondary schools so their teachers can deliver it to secondary school students as part of their VET studies.

Job roles vary across different industry sectors and may include:

  • Assistant animal attendant/stock person
  • Animal Shelter Worker
  • Assistant Animal Care Worker
  • Veterinary Clinic Assistant

Assessment may consist of

  • written answers to questions
  • role plays
  • holistic assessment

Evidence may be 

  • written 
  • audio recordings
  • video recordings
  • observation
  • Zoom recording
  • interview
  • documents

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.

The CM20121 Certificate II in Animal Care consists of 12 units:

  • 7 core units
  • 5 elective units

Elective units will vary depending on consultation with industry.

Core units include:

ACMGEN201 Work in the animal care industry
ACMGEN202 Complete animal care hygiene routines
ACMGEN203 Feed and water animals
ACMGEN204 Assist in the health care of animals
ACMSUS201 Participate in environmentally sustainable work practices
ACMWHS201 Participate in workplace health and safety processes
BSBCMM211 Apply communication skills


This qualification is offered to secondary schools on a fee-for-service basis, where a fee is charged for each individual student’s enrolment.

Please contact us for the current year’s auspicing fees.

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Course participant Crystall

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I wanted a change of careers and AST went above and beyond to find a course that suited my needs, the enrolment process was a breeze and I was supported through the process. Starting a course as an adult was very nerve racking, but the trainer I had ensured every single students needs were met and catered his teaching style to suit their needs, a very inclusive organisation and a very safe environment to be in.

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