The course is aimed at bar workers, supervisors and a range of workers who have responsibilities for selling, serving and storing alcohol in their workplace.

The course covers the practical skills and knowledge required to responsibly sell, serve and store alcohol and how to recognise intoxication and utilise assistance techniques.

Your training will focus on: 

  • Liquor laws and selling, serving and supplying liquor responsibly
  • Intoxication, including assisting customers to drink within appropriate limits, assessing alcohol-affected customers and refusing service
  • Undertaking ID checks on persons under the legal age for consumption
  • Reducing risks and harm strategies
  • Compliance and enforcement in licensed premises
  • Face-to-face
  • 4 hours
  • Bendigo and surrounding Central Victoria regions

Assessment may consist of:

  • Written answers to questions
  • Scenario-based assessments

Students must be 18 years old or older.

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.


4 hours

Thoroughly enjoyed completing my cert 3 and 4 in disability with AST, and am now working in a very rewarding career.

Course Participant Joanne

I never had any problems communication with my trainer and they were always helpful and supportive! Thank you for believing in me but most importantly helping me believe in myself!

Course participant Crystall

Access Skills Training was the best experience for me, and the best thing that I could have done.

Course Participant Kylie

Completed Cert IV in Disability with AST online, trainers were extremely helpful and the online portal was easy to navigate. Would highly recommend AST.

Course Participant Emma