The Diploma of Community Services provides you with specialised skills and knowledge for managerial roles within the community and lead strategies to assists individuals in meeting their immediate needs.

Your training will have a focus on: 

  • Developing communication strategies to build relationships
  • Managing workplace health and safety
  • Analysing sociological impacts on the community
  • Working effectively in trauma informed care
  • Supporting individuals with Autism Spectrum Disorder
  • Provide case management supervision

Graduates of this nationally accredited Diploma can move into roles where they provide a managerial role and develop strategical practices to support community needs.

  • Remote learning and assessment (evening Zoom sessions)
  • Self-paced, online learning and assessment / project work
  • Part time – 59 weeks
  • 100 hours of work placement must be completed in order to achieve the Diploma

Occupational titles may include:

  • Case Manager
  • Family Support Worker
  • Social Welfare Supervisor
  • Community Liaison Supervisor

Assessment may consist of:

  • written answers to questions 
  • role plays
  • projects
  • holistic assessment

Evidence may be:

  • written 
  • audio recordings
  • video recordings
  • observation
  • Zoom recording
  • interview
  • documents

There are no prerequisites for this course.

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.

The Diploma of Community Services consists of 16 units:

  • 8 core units
  • 8 electives

Elective units will vary depending on consultation with industry and the topics students will wish to study.

Core units include:

CHCCOM003 Develop workplace communication strategies
HLTWHS004  Manage workplace health and safety
CHCPRP003 Reflect on and improve own professional practice
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCCCS007 Develop and implement service programs
CHCLEG003 Manage legal and ethical compliance
CHCDIV003 Manage and promote diversity
CHCMGT005 Facilitate workplace debriefing and support processes


Fees vary due to government funding options available for some courses. Please contact us to confirm course fees.

Part-time – 59 weeks

Completed Cert IV in Disability with AST online, trainers were extremely helpful and the online portal was easy to navigate. Would highly recommend AST.

Course Participant Emma

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Course Participant Joanne

I wanted a change of careers and AST went above and beyond to find a course that suited my needs, the enrolment process was a breeze and I was supported through the process. Starting a course as an adult was very nerve racking, but the trainer I had ensured every single students needs were met and catered his teaching style to suit their needs, a very inclusive organisation and a very safe environment to be in.

Course participant Angie

I never had any problems communication with my trainer and they were always helpful and supportive! Thank you for believing in me but most importantly helping me believe in myself!

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