CHC42021

Certificate IV in Community Services

Introduction

Serving the community is more than a job, and passionate, committed community service workers are more than employees. They are game changers.

Support local and wider community groups by offering supervision and insight to improve the lives of individuals and their families.

Category

Community Services

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The Certificate IV in Community Services provides you with specialised skills and knowledge for supervisory roles within the community and develop strategies to assist individuals in meeting their immediate needs.

Your training will focus on:

Using communication to build relationships
Assessing and promoting social, emotional and physical wellbeing
Developing and maintaining networks for collaborative partnerships
Providing suicide bereavement support
Responding appropriately to domestic and family violence
Working with diverse communities

Graduates of this nationally accredited Certificate IV can move into roles where they provide a first point of contact and/or directly assist individuals in meeting their immediate needs. At this level, people typically supervise others and can co-develop strategies for supporting community members and/or groups.

Delivery mode

Face-to-face
Blended, online learning (to complement face-to-face delivery)
Part-time – up to 10 months

Job roles

Occupational titles may include:

Community Health Worker
Family Support Worker
Community Liaison Supervisor

Assessment

Assessment may consist of

written answers to questions
role plays
project
holistic assessment

Evidence may be

written
audio recordings
video recordings
observation
Zoom recording
interview
documents

Entry Requirements

There are no prerequisites for this course.

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.

Units

The Certificate IV in Community Services consists of 15 units:

7 core units
8 electives

Elective units will vary depending on consultation with industry and the topics students will wish to study.

Core units include:

CHCCOM002	Use communication to build relationships
CHCDIV001	Work with diverse people
HLTWHS002	Follow safe work practices for direct client care
CHCADV001	Facilitate the interests and rights of clients
CHCPRP001	Develop and maintain networks and collaborative partnerships
CHCDFV001	Recognise and respond appropriately to domestic and family violence
CHCLEG001	Work legally and ethically

Fees

Fees vary due to government funding options available for some courses. Please contact us to confirm course fees.

Duration

Part-time – up to 10 months

Thoroughly enjoyed completing my cert 3 and 4 in disability with AST, and am now working in a very rewarding career.

Course Participant Joanne

Access Skills Training was the best experience for me, and the best thing that I could have done.

Course Participant Kylie

Completed Cert IV in Disability with AST online, trainers were extremely helpful and the online portal was easy to navigate. Would highly recommend AST.

Course Participant Emma

I wanted a change of careers and AST went above and beyond to find a course that suited my needs, the enrolment process was a breeze and I was supported through the process. Starting a course as an adult was very nerve racking, but the trainer I had ensured every single students needs were met and catered his teaching style to suit their needs, a very inclusive organisation and a very safe environment to be in.

Course participant Angie

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