Do you see yourself working in a community environment or local organisation? Do you enjoy supporting others? If so, a career in community service beckons.  

The Certificate III in Community Services can provide you with the basic skills and knowledge required to gain employment as a community services worker that provides a first point of contact and assists individuals in meeting their immediate needs, under direct supervision.

Your training will have a broad-based focus, with an accent on: 

  • Responding to client’s needs
  • Workplace health and safety knowledge
  • Mandatory reporting
  • Supporting people with mental health barriers
  • How to increase the safety of individuals at risk of suicide
  • Working with diverse communities

Graduates of this nationally accredited Certificate III can move into roles where they provide a first point of contact and/or directly assist individuals in meeting their immediate needs. At this level, people typically work under the direction of others, with both direct and indirect supervision.

  • Face-to-face
  • Blended
  • Part-time – up to 12 months

Occupational titles may include:

  • Assistant community services workers
  • Contact officers
  • Support worker

Assessment may consist of

  • written answers to questions 
  • role plays
  • project
  • holistic assessment

Evidence may be 

  • written 
  • audio recordings
  • video recordings
  • observation
  • Zoom recording
  • interview
  • documents

There are no prerequisites for this course.

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.

The Certificate III in Community Services consists of 12 units:

  • 5 core units
  • 7 electives

Elective units will vary depending on consultation with industry and the topics students will wish to study.

Core units include:

CHCCOM005 Communicate and work in health or community services
CHCDIV001  Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
CHCCCS016 Respond to client needs

 

Fees vary due to government funding options available for some courses. Please contact us to confirm course fees.

Part-time – up to 12 months

I have recently completed my Diploma of Early Childhood Education and Care through AST under the guidance of Carley who has been absolutely incredible as a trainer. The online studies made it fit into my busy life schedule, anywhere. I would highly recommend AST to anyone looking to get into the Early Childhood Education field.

Course participant Rebecca

I would highly recommend AST and if I decide to do more study I will definitely be using AST.

Course Participant Heidi

Thoroughly enjoyed completing my cert 3 and 4 in disability with AST, and am now working in a very rewarding career.

Course Participant Joanne

Completed Cert IV in Disability with AST online, trainers were extremely helpful and the online portal was easy to navigate. Would highly recommend AST.

Course Participant Emma
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