CHC32015

Certificate III in Community Services

Introduction

Serving the community is more than a job, and passionate, committed community service workers are more than employees. They are game changers.

As awareness grows, attitudes shift and the community’s needs grow ever more complex; savvy and compassionate community service workers will be needed more than ever. This course helps to get you in on the ground floor, and from there, kickstart a rewarding career.

Category

Community Services

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Overview

Do you see yourself working in a community environment or local organisation? Do you enjoy supporting others? If so, a career in community service beckons.

The Certificate III in Community Services can provide you with the basic skills and knowledge required to gain employment as a community services worker that provides a first point of contact and assists individuals in meeting their immediate needs, under direct supervision.

Your training will have a broad-based focus, with an accent on:

Responding to client’s needs
Workplace health and safety knowledge
Mandatory reporting
Supporting people with mental health barriers
How to increase the safety of individuals at risk of suicide
Working with diverse communities

Graduates of this nationally accredited Certificate III can move into roles where they provide a first point of contact and/or directly assist individuals in meeting their immediate needs. At this level, people typically work under the direction of others, with both direct and indirect supervision.

Delivery mode

Face-to-face
Blended
Part-time – up to 12 months

Job roles

Occupational titles may include:

Assistant community services workers
Contact officers
Support worker

Assessment

Assessment may consist of

written answers to questions
role plays
project
holistic assessment

Evidence may be

written
audio recordings
video recordings
observation
Zoom recording
interview
documents

Entry Requirements

There are no prerequisites for this course.

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.

Units

The Certificate III in Community Services consists of 12 units:

5 core units
7 electives

Elective units will vary depending on consultation with industry and the topics students will wish to study.

Core units include:

CHCCOM005	Communicate and work in health or community services
CHCDIV001	Work with diverse people
HLTWHS002	Follow safe work practices for direct client care
HLTWHS006	Manage personal stressors in the work environment
CHCCCS016	Respond to client needs

Fees

Fees vary due to government funding options available for some courses. Please contact us to confirm course fees.

Duration

Part-time – up to 12 months

Access Skills Training was the best experience for me, and the best thing that I could have done.

Course Participant Kylie

I have recently completed my Diploma of Early Childhood Education and Care through AST under the guidance of Carley who has been absolutely incredible as a trainer. The online studies made it fit into my busy life schedule, anywhere. I would highly recommend AST to anyone looking to get into the Early Childhood Education field.

Course participant Rebecca

I never had any problems communication with my trainer and they were always helpful and supportive! Thank you for believing in me but most importantly helping me believe in myself!

Course participant Crystall

Completed Cert IV in Disability with AST online, trainers were extremely helpful and the online portal was easy to navigate. Would highly recommend AST.

Course Participant Emma

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