Certificate III in Individual Support aims to introduce you to the aged care, disability or home and community care sector, providing the fundamental skills and knowledge that reflect the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing or disability. 

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Your training will focus on: 

  • Understanding how the aged care and/or disability sector works
  • Workplace health and safety knowledge
  • Providing person-centred support
  • Duty of care 
  • Understanding and implementing care plans
  • Empowering and supporting people living with a disability
  • Working with diverse communities

The course includes a work placement element where you will work at a registered facility to gain real-time work experience skills.

This course is a pre-requisite for CHC43121 Certificate IV in Disability Support.

Graduates of the CHC33021 Certificate III in Individual Support can move into roles where they provide individualised support to people with immediate needs. At this level, people typically work under the direction of others, with both direct and indirect supervision.

  • Blended (face-to-face and online offered)
  • Part-time (1-2 days a week) for 12 months
  • Can also be undertaken as a Traineeship

Occupational titles may include:

  • Aged Care Worker
  • Disability Support Worker
  • Community Care Worker

Assessment may consist of

  • Written answers to questions via the Catapult online assessment portal
  • Role plays
  • Holistic assessment
  • Vocational placement

Evidence may be 

  • Written 
  • Audio recordings
  • Video recordings
  • Observation
  • Zoom recording
  • Interview
  • Documents

All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements.

The Certificate III in Individual Support consists of 15 units:

  • 9 core units
  • 6 elective units

Elective units will vary depending on consultation with industry and the stream in which students will study (Disability, Ageing, or Ageing and Disability)

Core units include:

CHCCCS031 Provide individualised support
CHCCCS038 Facilitate the empowerment of people
CHCCCS040 Support independence and wellbeing
CHCCCS041 Recognise healthy body systems
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS002 Follow safe work practices for direct client care


Fees vary due to government funding options available for some courses. Please contact us to confirm course fees.

Part-time (1-2 days a week) for 12 months

I never had any problems communication with my trainer and they were always helpful and supportive! Thank you for believing in me but most importantly helping me believe in myself!

Course participant Crystall

Completed Cert IV in Disability with AST online, trainers were extremely helpful and the online portal was easy to navigate. Would highly recommend AST.

Course Participant Emma

I wanted a change of careers and AST went above and beyond to find a course that suited my needs, the enrolment process was a breeze and I was supported through the process. Starting a course as an adult was very nerve racking, but the trainer I had ensured every single students needs were met and catered his teaching style to suit their needs, a very inclusive organisation and a very safe environment to be in.

Course participant Angie

I would highly recommend AST and if I decide to do more study I will definitely be using AST.

Course Participant Heidi
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